Shipping will be via USPS Priority 2-3 day service or USPS Parcel 2-8 days between Monday and Wednesday within one week from the purchase date once order has been processed.
We ship from San Bruno, California
Yes of course! As long as the name and shipping addresses on the orders match and we have not shipped your existing order, we can combine your orders in one box
Minor damage due to transportation, such as a broken or yellow leaves or bent stem, is sometimes unavoidable.
If you have an issue with the condition of a plant please document it photographically within 8 hours of receipt and contact us at email@example.com . If documentation is not completed within the 8 hour window of receiving shipment we reserve the right to deny any claims thereafter.
Fresh Import FAQ
PLEASE READ BEFORE PURCHASING FRESH IMPORTS:
Fresh Imports will be shipped bare-root or sometimes with a moss-perlite mixed. Weather conditions can be unpredictable despite the most careful packing. We reserve the right to delay shipping until there are favorable weather conditions here in California or to your destination. Fresh imports are only recommended for those who have experience 'rehabbing' which is the process of rehabilitating plants from shock due to being exposed to a new set of environmental facors (i.e. humidity, temperature, soil, to name a few.) as such its at the buyers own risk.